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Policies & Legal

Terms of service, privacy policy, and compliance.

7 articles in this category

Terms of Service Summary

Key points from our terms of service.

4 min read
terms
legal
agreement

Acceptable Use Policy

What you can and can't use ClapPay for.

4 min read
acceptable use
prohibited
rules

Reporting Violations

How to report abuse, scams, or policy violations safely.

4 min read
abuse
report
violations

Privacy Policy Summary

How we collect, use, and protect your data.

4 min read
privacy
data
GDPR

Refund Policy

Our policy on refunds and cancellations.

3 min read
refund
cancellation
returns

Dispute Process

What happens when a customer disputes a payment (chargeback) and how to respond.

6 min read
dispute
chargeback
refund

Account Closure

What happens when an account is closed.

3 min read
closure
close
delete

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