Privacy Policy

Last updated: February 10, 2026

This page explains what information ClapPay collects, why we collect it, and the choices you have. We keep it simple and practical.

What information we collect

ClapPay may collect information like:

  • Account details (like name, email, and password)
  • Verification details (when verification is required)
  • Payment and transaction details (to process payments and transfers)
  • Device and log data (to keep accounts secure and debug issues)

The exact fields can depend on what products you use and what your account needs to access them.

How we use information

We use information to:

  • Create and manage your account
  • Provide services (payments, transfers, cards, billing, and reporting)
  • Prevent fraud and reduce abuse
  • Send important notices (like security alerts or receipt emails)
  • Improve performance and fix bugs

When we share information

We may share information with service providers when it is needed to run the platform. For example, we may use providers for email delivery, payments, analytics, and infrastructure.

We may also share information if we are required to by law, or to protect users and the platform.

How we protect information

We use technical and organizational controls to help protect data. No system can be 100% secure, so we also recommend basic safety steps:

  • Use a unique password
  • Enable extra security features when available
  • Be careful with links and attachments

Learn more: Account security overview

Your choices

You can:

  • Update profile information in settings (when signed in)
  • Export data where available
  • Contact support to ask questions about your data

Helpful links: Downloading your data · Deleting your account

Contact

For privacy questions, start with the contact page or the support center.