Account Security Overview
Your security is our top priority. Learn how to protect your account.
Security Features
ClapPay provides multiple layers of protection:
Account Protection
- Two-factor authentication (2FA): Extra verification layer
- Biometric login: Face ID / fingerprint on mobile
- Session management: Control logged-in devices
- Login notifications: Alerts for new logins
Transaction Protection
- Transaction verification: Confirm large transfers
- Spending limits: Control maximum transactions
- Fraud detection: AI-powered monitoring
- Instant freeze: Lock cards instantly
Data Protection
- Encryption: All data encrypted in transit and at rest
- Secure infrastructure: Bank-grade security
- Regular audits: Third-party security assessments
- Compliance: PCI-DSS, SOC 2, GDPR compliant
Quick Security Checklist
✅ Enable two-factor authentication
✅ Use a strong, unique password
✅ Keep contact info current
✅ Review logged-in devices regularly
✅ Enable login notifications
✅ Set up transaction alerts
Your Responsibilities
Keep your account safe by:
- Never sharing your password
- Not clicking suspicious links
- Using secure networks
- Keeping your devices updated
- Logging out on shared devices
If Something Goes Wrong
Suspect unauthorized access?
- Change your password immediately
- Review recent transactions
- Contact us: In-app chat or support@clappay.com
- Report to authorities if significant fraud
We're available 24/7 for security issues.
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