FAQ
Quick answers
If you want the fastest answer, search the help center. Most topics are documented step by step.
How do I create an account?
Go to the sign-up page and follow the steps. You may need to verify your email.
I forgot my password. What should I do?
Use the “Forgot password” link on the sign-in screen. We will guide you through reset.
Do you support free trials?
Some subscription setups support trial periods. If trial is available, you will see it during setup.
How do I create and send an invoice?
Create the invoice, then send it by email or share a link for your customer to pay.
How do subscriptions work?
Subscriptions charge on a schedule. You can add trials, proration, and webhooks depending on your needs.
How do I create a virtual card?
Card setup depends on your account. If cards are available, you can create one from the cards area.
How do I edit a post draft (social selling)?
Draft posts can be saved, updated, and published later when you are ready.
My payment was declined. What now?
Declines can happen for many reasons. Start with the troubleshooting checklist.
How do I contact support?
Use the support center links or in-app support if you are signed in.