Privacy Policy Summary
A simplified overview of our privacy practices. This is not a legal document—see the full Privacy Policy for complete details.
Information We Collect
You Provide
- Account information (name, email, phone)
- Identity documents
- Financial information
- Transaction details
- Communications with us
We Collect Automatically
- Device information
- IP address
- Browser type
- Usage patterns
- Cookies
From Third Parties
- Identity verification services
- Credit bureaus (with consent)
- Payment networks
- Public sources
How We Use Your Information
To Provide Services
- Process transactions
- Verify identity
- Maintain your account
- Customer support
For Security
- Fraud prevention
- Risk management
- Legal compliance
- Account protection
To Improve
- Analyze usage
- Fix bugs
- Develop features
- Personalize experience
Communications
- Service updates
- Security alerts
- Marketing (with consent)
Sharing Your Information
We share with:
| Who | Why |
|-----|-----|
| Payment networks | Process transactions |
| Banks | Transfers, verification |
| Identity services | Verify identity |
| Service providers | Email, analytics |
| Law enforcement | Legal requirements |
We never sell your personal data.
Your Rights
Access
Request a copy of your data.
Correction
Update inaccurate information.
Deletion
Request account and data deletion.
Portability
Download your data.
Opt-out
Decline marketing communications.
Data Protection
- Encryption (AES-256)
- Secure infrastructure
- Access controls
- Regular audits
- Incident response
Retention
- Active accounts: While you're a customer
- Transactions: 7 years (legal requirement)
- Closed accounts: 5 years
Children
ClapPay is not for children under 18. We don't knowingly collect their data.
International Transfers
We operate globally. Data may be transferred to countries with different privacy laws, with appropriate safeguards.
Changes
We may update this policy. We'll notify you of material changes.
Full Policy
This is a summary only.
Questions
Privacy questions:
- privacy@clappay.com
- In-app: Settings → Privacy
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