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Getting Started

First Steps After Signing Up

A quick checklist to get your ClapPay account ready to use.

3 min readUpdated: 1/25/2026

First Steps After Signing Up

Congratulations on joining ClapPay! Follow this checklist to set up your account and start using all our features.

Your Setup Checklist

✅ Step 1: Verify Your Email

Check your inbox and click the verification link. This secures your account and allows us to send you important updates.

How to verify your email →

✅ Step 2: Complete Your Profile

Add your personal details, including your legal name and date of birth. A complete profile builds trust.

Set up your profile →

✅ Step 3: Verify Your Identity

Upload your ID to unlock all features, including:

  • Higher sending limits
  • Physical cards
  • International transfers

Start identity verification →

✅ Step 4: Enable Two-Factor Authentication

Protect your account with an extra layer of security. It takes just 2 minutes.

Set up 2FA →

✅ Step 5: Add Money to Your Wallet

Fund your account to start sending money or making payments.

Add money →

✅ Step 6: Download the Mobile App

Take ClapPay with you everywhere. Available for iOS and Android.

Get the app →

What You Can Do Now

Even before full verification, you can:

  • Explore the dashboard
  • Receive money from other ClapPay users
  • Set up your profile and preferences
  • Browse our features

What Requires Verification

These features need identity verification:

  • Sending money to bank accounts
  • International transfers
  • Getting a physical card
  • Higher transaction limits
  • Crypto features

Need Help?

If you have questions or run into issues:

  • Search our knowledge base
  • Chat with our support team
  • Email us at support@clappay.com

Related Articles:

new user
checklist
setup
onboarding

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