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Identity Verification

Why Verification is Required

Understand why we ask you to verify your identity.

2 min readUpdated: 1/25/2026

Why Verification is Required

We ask you to verify your identity to keep ClapPay safe for everyone. Here's why it matters.

Legal Requirements

Financial regulations require us to know who our customers are. This is called KYC (Know Your Customer). It helps:

  • Prevent money laundering
  • Stop fraud and scams
  • Comply with international laws
  • Protect you and other users

Benefits of Verification

Once verified, you unlock:

| Feature | Unverified | Verified |

|---------|------------|----------|

| Send money | Up to $500/month | Up to $10,000/month |

| Receive money | Up to $1,000/month | Up to $50,000/month |

| Bank transfers | ❌ | ✅ |

| International transfers | ❌ | ✅ |

| Physical cards | ❌ | ✅ |

| Crypto features | ❌ | ✅ |

| Higher limits | ❌ | ✅ |

What We Verify

We check that:

  • You are who you say you are
  • Your documents are genuine
  • You're of legal age (18+)
  • You're not on any sanctions lists

Your Privacy

We take your privacy seriously:

  • Your data is encrypted and stored securely
  • We only use it for verification purposes
  • We never sell your information
  • You can request data deletion (with legal retention requirements)

Read our Privacy Policy →

How Long Does It Take?

Most verifications are completed within:

  • Automatic approval: A few minutes
  • Manual review: 1-2 business days

Start verification →


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verification
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