Verification for Individuals
If you have a personal ClapPay account, here's what you need for verification.
Basic Verification
Basic verification unlocks most features and requires:
Required
- Valid government ID
- Passport, driver's license, or national ID
- Must not be expired
- Must have your photo
- Selfie verification
- A photo of your face
- Must match your ID photo
- Basic information
- Full legal name
- Date of birth
- Country of residence
What You Unlock
- Send up to $10,000/month
- Receive up to $50,000/month
- Bank transfers
- International transfers
- Virtual cards
- Crypto features
Enhanced Verification
For higher limits, you may need enhanced verification:
Additional Requirements
- Proof of address
- Utility bill, bank statement, or government letter
- Dated within last 3 months
- Source of funds (for high amounts)
- Explanation of where your money comes from
- May require supporting documents
What You Unlock
- Higher transaction limits
- Priority support
- Additional features
Who Needs to Verify?
Verification is required to:
- Send money to bank accounts
- Make international transfers
- Get a physical card
- Use crypto features
- Exceed basic limits
You can use ClapPay without verification, but with limited features.
How Long Does Verification Take?
| Type | Typical Time |
|------|--------------|
| Basic (automated) | 1-5 minutes |
| Basic (manual review) | 1-2 business days |
| Enhanced | 2-5 business days |
Verification Tips
Do:
- Use good lighting for photos
- Ensure documents aren't expired
- Enter your name exactly as on your ID
- Be patient if manual review is needed
Don't:
- Use blurry or partial photos
- Submit expired documents
- Use someone else's documents
- Ignore requests for additional info
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