Managing Notification Preferences
Choose which notifications you receive and how you want to get them.
Notification Types
Transaction Alerts
- Money sent
- Money received
- Payment completed
- Transfer status updates
Security Alerts
- New device login
- Password changed
- 2FA updates
- Suspicious activity
Account Updates
- Verification status
- Limit changes
- Feature announcements
Marketing (Optional)
- Product updates
- Tips and tutorials
- Special offers
How to Manage Notifications
Step 1: Open Settings
Click your profile picture → Settings → Notifications.
Step 2: Choose Your Preferences
For each notification type, select how you want to be notified:
- Push: Notifications on your phone
- Email: Messages to your inbox
- SMS: Text messages (may have carrier charges)
- In-app: Shows in your ClapPay notifications
Step 3: Save
Click Save Preferences at the bottom.
Notification Channels
Push Notifications
Instant alerts on your phone. To enable:
- Download the ClapPay app
- Allow notifications when prompted
- Or go to your phone's settings to enable
Email Notifications
Sent to your registered email. Make sure to:
- Add noreply@clappay.com to your contacts
- Check spam folder if emails aren't arriving
SMS Notifications
Text messages to your phone. Note:
- Standard carrier rates may apply
- Some alerts require SMS for security
Required Notifications
Some notifications can't be turned off for security:
- Fraud alerts
- Account security warnings
- Legal and compliance updates
- Transaction receipts (required by law in some regions)
Unsubscribing from Marketing
To stop marketing emails:
- Go to Settings → Notifications
- Uncheck Marketing emails
- Or click Unsubscribe at the bottom of any marketing email
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