Mobile Notifications
Stay informed with push notifications.
Types of Notifications
Transaction Alerts
- Money received
- Payment successful
- Payment failed
- Refund processed
Security Alerts
- New device login
- Password changed
- Suspicious activity
- 2FA codes
Account Updates
- Low balance
- Document expiring
- Action required
- Feature updates
Marketing (Optional)
- New features
- Promotions
- Tips
Enabling Notifications
On iPhone
- Open Settings (iOS)
- Scroll to ClapPay
- Tap Notifications
- Toggle Allow Notifications ON
- Choose notification style
On Android
- Open Settings (Android)
- Tap Apps → ClapPay
- Tap Notifications
- Toggle ON
- Customize channels
Customizing in ClapPay
Control which notifications you receive:
- Open ClapPay app
- Go to Settings → Notifications
- Toggle each type:
- Transactions
- Security
- Updates
- Marketing
Notification Preferences
| Type | Default | Can Disable? |
|------|---------|--------------|
| Security alerts | ON | No |
| Transaction alerts | ON | Yes |
| Balance alerts | ON | Yes |
| Marketing | OFF | Yes |
Security alerts cannot be disabled for your protection.
Quiet Hours
Set times when notifications are silenced:
- Go to Settings → Notifications
- Enable Quiet Hours
- Set start and end time
- Security alerts still come through
Troubleshooting
Not Receiving Notifications
- Check device settings (notifications enabled?)
- Check ClapPay settings
- Check Do Not Disturb mode
- Check battery optimization (Android)
- Reinstall app
Too Many Notifications
- Go to notification settings
- Disable categories you don't need
- Enable quiet hours
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