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Proration

How proration works when customers change plans mid-cycle.

5 min readUpdated: 2/10/2026

Proration

Proration means adjusting charges when a customer changes plans in the middle of a billing period.

Simple Example

If a customer upgrades halfway through the month:

  • they may pay a partial amount for the rest of the month

If they downgrade:

  • they may get a credit for the remaining time

Where to Check the Exact Amount

Before confirming a plan change, review the confirmation screen for:

  • immediate charge
  • credits
  • next billing date

Related Articles:

proration
billing
upgrade
downgrade

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