Social Checkouts

Social checkouts represent checkout sessions started from social platforms.

What You Can Track

Common fields include:

• platform
• customer username (when available)
• amount and currency
• status
• date/time

Where to See Them

Go to Social Selling → Checkouts.

Next Steps

If a customer requests a refund:

• Processing Refunds

If you need reporting:

• Exporting Payment Data

Related Articles:

• Creating Shoppable Posts
• Exporting Payment Data
• Refunds and Disputes