Processing Refunds

You can refund many payments directly from your dashboard.

How to Refund a Payment

1. Go to Payments
2. Open the payment you want to refund
3. Click Refund
4. Choose:

• full refund, or
• partial refund

1. Confirm

Refund Timing

Refunds are not always instant. Timing depends on the payment method and the customer’s bank.

If a refund is pending, it may take a few business days to show on the customer’s statement.

Will Fees Be Refunded?

This depends on your pricing and the payment method. If the app shows a fee outcome, trust the confirmation screen.

If You Can’t Refund

Some payments may not be refundable (for example, if too much time has passed).

If you don’t see the refund button, contact support.

Related Articles:

• Refunds and Disputes
• Refund Policies
• Dispute Prevention