Transaction Monitoring
ClapPay may review certain transactions to help prevent fraud.
Why a Transaction May Be Reviewed
- Unusual amount
- Unusual location
- New device
- Unusual pattern (many quick payments)
What You Might See
- “Pending” status
- A request to confirm the transaction
- A temporary hold while we review
What You Can Do
- Make sure your contact info is up to date
- Confirm any verification prompts quickly
- Contact support if a transaction is stuck for too long
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