Audit Logs

Track every action taken on your ClapPay account.

What Are Audit Logs?

Audit logs record:

• What happened
• Who did it
• When it happened
• From where (IP, device)

Essential for:

• Security monitoring
• Compliance
• Troubleshooting
• Team oversight

Accessing Audit Logs

Go to Settings → Security → Audit Logs.

Or: Settings → Team → Activity.

What's Logged

Account Actions

• Logins (success and failed)
• Password changes
• 2FA updates
• Settings changes

Transaction Actions

• Payments viewed
• Refunds issued
• Disputes responded to
• Payouts initiated

Team Actions

• Members invited
• Roles changed
• Access revoked
• Permissions updated

Customer Actions

• Profiles viewed
• Data exported
• Information updated

Log Details

Each log entry shows:

• Action: What was done
• User: Who did it
• Time: Exact timestamp
• IP Address: Source location
• Device: Browser/app used
• Status: Success/failure

Filtering Logs

Filter by:

• Date range
• User
• Action type
• Status

Example Filters

• "Show all logins this week"
• "Show all refunds by [user]"
• "Show all failed actions"

Exporting Logs

Download logs for compliance:

1. Set your filters
2. Click Export
3. Choose format (CSV, JSON)
4. Download

Retention

Audit logs are kept for:

• Standard accounts: 90 days
• Business accounts: 1 year
• Enterprise accounts: 7 years (or custom)

Alerts

Set up alerts for sensitive actions:

1. Go to Audit Logs → Alerts
2. Choose actions to monitor:

• Failed login attempts
• Large refunds
• Settings changes

1. Choose notification method
2. Enable

Related Articles:

• Managing Team Members
• Team Roles and Permissions
• Security Overview