Crypto Security
How ClapPay protects your cryptocurrency.
Custody & Storage
How We Store Your Crypto
- Cold storage: Majority offline in secure vaults
- Hot wallet: Only for immediate liquidity
- Multi-signature: Multiple approvals for withdrawals
- Geographic distribution: Across multiple secure locations
Security Measures
- HSM (Hardware Security Modules)
- 24/7 monitoring
- Regular security audits
- Penetration testing
Insurance
What's Covered
We maintain insurance covering:
- Theft from hot wallet
- Security breaches
- Employee theft
Coverage Amount
Our insurance covers up to $500 million in aggregate.
What's Not Covered
- Your personal password compromise
- Sending to wrong address
- Market losses
- Regulatory actions
Your Account Security
Protect Your Account
- Enable 2FA — Required for crypto
- Strong password — Unique, complex
- Verify addresses — Triple check before sending
- Use allowlist — Restrict withdrawal addresses
Withdrawal Address Allowlist
Limit where crypto can be sent:
- Go to Settings → Crypto → Security
- Enable Allowlist
- Add approved addresses
- New addresses require 48h wait
Transaction Security
Verification
Large withdrawals require:
- 2FA confirmation
- Email verification
- Phone verification (optional)
Delays for Safety
Security measures:
- New addresses: 48h withdrawal delay
- Large amounts: Additional verification
- Suspicious activity: Manual review
What Happens If Hacked
If ClapPay is breached:
- Insurance covers eligible losses
- We notify affected users
- Funds restored where covered
If your account is compromised:
- Contact us immediately
- We freeze account
- Investigate and recover
- May not be covered by insurance
Comparing to Self-Custody
| Feature | ClapPay | Self-Custody |
|---------|---------|--------------|
| Insurance | Yes | No |
| Recovery if lost password | Yes | No |
| Ease of use | Easy | Complex |
| You hold keys | No | Yes |
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